About Us

Preloved began in 1998 and has grown to become one of the largest classified advertising sites in the UK with hundreds of thousands of adverts in over 500 categories.

We have over 6 million registered members, buying and selling every week in over 500 categories. In 2014, we saw over £1.4 billion of item value listed on the site.

We also have a dedicated customer service team who provide help whenever you need it. Just check out our Trust Pilot rating to see what our users have to say about us.

What’s so special about Preloved?

#1: It's free

Preloved has no listing fees, no selling fees and no catches.

#2: No to auctions

If you are buying or selling second hand, we offer a great alternative to the hassle and expense of auction sites. All items are also listed by location, so you can find the nearest item to you.

#3: Made for buyers

We hope the things you find on Preloved make a difference in your life. Whether it makes life a little easier, or more enjoyable, we love to know that you've found the thing you've always wanted.

Ann left us a testimonial on Trustpilot:

Hi, I've bought several items from Preloved and it always goes smoothly. 
I particularly like that I can contact the seller direct and ask any questions I may have. Right up my street! Much easier than Ebay.


#4: Made for Sellers

We hope you find a new home quickly for your unwanted items! Whether you're looking to make some extra cash, or just making room for other things in your life.

Shirley, from Gloucestershire, shared her thoughts about the Preloved site on our Testimonial page:

I signed up to Preloved on Monday afternoon and sold my saddle next day. I could not believe how easy it was so will definitely be using again. Excellent!! Thank you!!


#5: Good for the Planet

Whether you’re buying or selling, you're helping us on our mission to lower the quantity of potential landfill.

Recycling is really important to Preloved, to find out how you can do your bit check out our recycling articles.


We Take Animal Welfare Very Seriously

Whether you are looking to rehome a pet or give a pet a home, please read our animal welfare pages where you will find lots of pet welfare advice to help you make the decisions when rehoming an animal. Every animal deserves a forever home.

We care about animal welfare and are proud to meet the minimum standards set by PAAG. To find out more about what we are doing to combat poor animal welfare, please visit our Pet Pledge page.


Meet the Preloved Team!

Amy Lockley - Head of Community

Amy LockleyAmy looks after the Preloved community. In her spare time, she loves volunteering for a rabbit charity, having crafting weekends and kite boarding in Morecambe which is always combined with a camping adventure! She is always on the hunt for a bargain whether that be at car boots, house clearances or charity shops.


Liv Serrage - Trading & Social Media Manager

Liv SerrageLiv is our newsletter editor and looks after the social media community - FacebookGoogle PlusTwitter and InstagramAs an English Language and Literature graduate from the University of Oxford, Liv is passionate about all things fictional, bookish and creative. In her spare time, she loves to go to gigs and scour vintage and charity shops for one off items!


Tina Hidderley - Head of Partnerships & B2B

Tina HidderleyTina looks after our Business members and is passionate about providing the best service possible. She confesses to spending too much of her spare time on Sudoku and Pinterest, and she loves finding new recipes to try out, and can often be found at the weekend browsing the cook books at local car boots and charity stores for ideas on new meals.


Cesca Garvey - Events & Partnerships Manager

Cesca GarveyCesca is a creative type, with a passion for design, antiques and jewellery. She studied Fine Art at The University of Edinburgh, and later worked in the antique auction industry before joining the Preloved team. When she’s not liaising with our partners and organising exciting new events, Cesca is a keen collector of antiques from all periods and places!


Justine Dench - Creative Editor

Justine DenchJustine is passionate about animals and the environment and has key interests in sustainable living and animal welfare. Justine has a BSc degree in Animal Behaviour and Natural History and has added interests in photography, home interiors and travel. Justine contributes to the Preloved blog and looks after the content on site.


Adele Gardner - Creative Writer & Blog Editor

Adele GardenerAdele is a creative writer for Preloved. She loves literature, interior design, travelling, bargain hunting and baked goods. Adele heads up the Preloved blog and spends her time gathering interesting stories, hints, tips and educational information for the Preloved community to enjoy!


Check out the Preloved blog for great tips on buying and selling, plus lots of helpful and interesting info on some of our favourite categories!

The dedicated Preloved Customer Service team review 100% of all adverts. But, if you’re having any problems with your adverts, please don’t hesitate to contact customer service. Alternatively, if you'd like to contact our Editorial Team please email social@preloved.com – we’re always happy to help out.

Quick Links

New to Preloved

Don't worry - it is incredibly easy to become a member of our community. Preloved is a website where you can list items for sale, as well as find second hand items at a fraction of the price.

Join Us

Get started with Preloved today, it's free to buy and sell and interact with the community. We're looking forward to having you with us.


An active community of over 150,000 followers from around the UK engage with us socially on Facebook. We also use this channel to announce competitions and highlight our favourite adverts of the day.


Every day, hundreds of item get listed for free by our members. Often because of changing circumstances, our members no longer need a variety of items. Get in touch quick because those items go very fast.