About Us

Preloved's mission is to help you buy and sell second hand items and inspire you to create the life you want, every day.


Preloved was started in 1998 and has grown to become one of the largest classified advertising sites in the UK with hundreds of thousands of adverts in over 500 categories.

We have 1.8 million active users, buying and selling every week in over 500 categories! We also have a dedicated customer service team who provide help whenever you need it. Just check out our Trust Pilot rating to see what our users have to say about us.

What’s so special about Preloved?

#1: It's free

Preloved has no listing fees, no selling fees and no catches.

#2: No to auctions

If you are buying or selling second hand, we offer a great alternative to the hassle and expense of auction sites. All items are also listed by location, so you can find the nearest item to you.

#3: Made for buyers

We hope the things you find on Preloved make a difference in your life. Whether it makes life a little easier, or more enjoyable, we love to know that you've found the thing you've always wanted.

Bee, from Berkshire, was so pleased with her bargain French tent, she also left us a testimonial:

Bought a fab French tent to go to The Big Church Day Out weekend music festival. Stupidly left the instructions in my car. Hadn't a clue how to put it up but at the event I scooped up some volunteers - teenagers - who helped put it up in 5 minutes! It looked new, fab & was much admired. Brand new would have cost £2000, but I paid £75. Bargain! Thanks seller! The box of toe & hand warmers you gave me went down well with the evening stewards! We were dry as a bone all weekend!!


#4: Made for Sellers

We hope you find a new home quickly for your unwanted items! Whether you're looking to make some extra cash, or just making room for other things in your life.

Shirley, from Gloucestershire, shared her thoughts about the Preloved site on our Testimonial page:

I signed up to Preloved on Monday afternoon and sold my saddle next day. I could not believe how easy it was so will definitely be using again. Excellent!! Thank you!!


#5: Good for the Planet

Whether you’re buying or selling, you're helping us on our mission to lower the quantity of potential landfill.

Recycling is really important to Preloved, to find out how you can do your bit check out our recycling articles.


We Take Animal Welfare Very Seriously

If you’re planning on giving a Preloved pet a new home, read our Pet Pledge page. We also have indepth guides into dog breeds so you can make an informed choice.

Preloved takes the issue of animal welfare very seriously - to find out more visit our animal welfare page.


Meet the Preloved Editorial Team!

Amy Lockley - Head of Community

amy lockleyAmy looks after the Preloved community. In her spare time, she loves volunteering for a rabbit charity, having crafting weekends and kite boarding in Morecombe which is always combined with a camping adventure! She is always on the hunt for a bargain whether that be at car boots, house clearances or charity shops.

Justine Dench - Creative Editor

Justine is passionate about animals and the environment and has key interests in sustainability and animal welfare. Justine has a BSc degree in Animal Behaviour and Natural History and has added interests in photography, home interiors and travel. Justine contributes to the Preloved blog and looks after the text on site.


Liz Wheen - Head of the Business Community

Liz has a passion for travelling and is always looking for the next great adventure! Liz looks after the Business Community and is constantly dreaming up new ways to help you win prizes and save money. Liz also enjoys finding new upcycling and DIY ideas which she shares on the Preloved blog.


Rachael Helsehurst - Features Writer

Rachael is a features writer who loves anything to do with vintage fashion, health & beauty and quirky gift ideas. Rachael loves to travel to new places and is constantly on the hunt for a good bargain. Rachael contributes to the Preloved blog as well as her own personal health blog.


Sally Lewis – Social Media Assistant

Sally heads up the social media community for Preloved - looking after Facebook, Google PlusTwitter and Instagram. She loves anything creative, with a background in photography and digital media. Her spare time is usually spent flicking through ELLE magazine, numerous fashion and beauty blogs and YouTube channels.


Check out the Preloved blog for great tips on buying and selling, plus lots of helpful and interesting info on some of our favourite categories!

The dedicated Preloved Customer Service team review 100% of all adverts. But, if you’re having any problems with your adverts, please don’t hesitate to contact customer service. Alternatively, if you'd like to contact our Editorial Team please email social@preloved.com – we’re always happy to help out.

"I would just like to say a big thank you to a couple who a couple of weeks ago gave a lovely pushchair away for free. The young baby in question is enjoying every minute of it!! Once again a massive thank you on their behalf."


"Just wanted to say Thank You for a successful sale. You run a great service!"

See more of what people are saying about Preloved