About Us

Preloved began in 1998 and has grown to become one of the largest classified advertising sites in the UK with hundreds of thousands of adverts in over 500 categories.

We have over 5.5 million registered members, buying and selling every week in over 500 categories. In 2013, we saw over £1.3 billion of item value listed on the site.

We also have a dedicated customer service team who provide help whenever you need it. Just check out our Trust Pilot rating to see what our users have to say about us.

What’s so special about Preloved?


#1: It's free

Preloved has no listing fees, no selling fees and no catches.

#2: No to auctions

If you are buying or selling second hand, we offer a great alternative to the hassle and expense of auction sites. All items are also listed by location, so you can find the nearest item to you.

#3: Made for buyers

We hope the things you find on Preloved make a difference in your life. Whether it makes life a little easier, or more enjoyable, we love to know that you've found the thing you've always wanted.

Ann left us a testimonial on Trustpilot:

Hi, I've bought several items from Preloved and it always goes smoothly. 
I particularly like that I can contact the seller direct and ask any questions I may have. Right up my street! Much easier than Ebay.

 

#4: Made for Sellers

We hope you find a new home quickly for your unwanted items! Whether you're looking to make some extra cash, or just making room for other things in your life.

Shirley, from Gloucestershire, shared her thoughts about the Preloved site on our Testimonial page:

I signed up to Preloved on Monday afternoon and sold my saddle next day. I could not believe how easy it was so will definitely be using again. Excellent!! Thank you!!

 

#5: Good for the Planet

Whether you’re buying or selling, you're helping us on our mission to lower the quantity of potential landfill.

Recycling is really important to Preloved, to find out how you can do your bit check out our recycling articles.

 

We Take Animal Welfare Very Seriously


Whether you are looking to rehome a pet or give a pet a home, please read our animal welfare pages where you will find lots of pet welfare advice to help you make the decisions when rehoming an animal. Every animal deserves a forever home.

We care about animal welfare and are proud to meet the minimum standards set by PAAG. To find out more about what we are doing to combat animal welfare, please visit our Pet Pledge page.

 

Meet the Preloved Editorial Team!


Amy Lockley - Head of Community

amy lockleyAmy looks after the Preloved community. In her spare time, she loves volunteering for a rabbit charity, having crafting weekends and kite boarding in Morecombe which is always combined with a camping adventure! She is always on the hunt for a bargain whether that be at car boots, house clearances or charity shops.

Justine Dench - Creative Editor

Justine DenchJustine is passionate about animals and the environment and has key interests in sustainability and animal welfare. Justine has a BSc degree in Animal Behaviour and Natural History and has added interests in photography, home interiors and travel. Justine contributes to the Preloved blog and looks after the text on site.

Sally Lewis – Social Media Assistant

Sally LewisSally heads up the social media community for Preloved - looking after Facebook, Google PlusTwitter and Instagram. She loves anything creative, with a background in photography and digital media. Her spare time is usually spent flicking through ELLE magazine, numerous fashion and beauty blogs and YouTube channels.

Check out the Preloved blog for great tips on buying and selling, plus lots of helpful and interesting info on some of our favourite categories!

The dedicated Preloved Customer Service team review 100% of all adverts. But, if you’re having any problems with your adverts, please don’t hesitate to contact customer service. Alternatively, if you'd like to contact our Editorial Team please email social@preloved.com – we’re always happy to help out.

Quick Links

Join Us

Get started with Preloved today, it's free to buy and sell and interact with the community. We're looking forward to having you with us.

Facebook

An active community of over 140,000 followers from around the UK engage with us socially on Facebook. We also use this channel to announce competitions and highlight our favourite adverts of the day.

Freeloved

Every day, hundreds of item get listed for free by our members. Often because of changing circumstances, our members no longer need a variety of items. Get in touch quick because those items go very fast.