Hardly used and in great nick. We got this for my fiercely independent 89 year old mother as she insisted on being able to do her own hoovering. She used it a few times but eventually had to admit she couldn't pull it around (she walks with a stick!). It comes complete with all accessories as shown. The big floor nozzle shown in the photo of all the tools (bottom right inside the hose) is missing the brush and the selector switch for using on hard floors. This is because my mother would change the setting by thumping the selector on top of the head with her stick - and cracked it (the selector switch). I removed the switch and brush so she wouldn't do this. The nozzle works fine without it and is meant for carpet anyway and there's a separate nozzle, in any case, for hard floors. If you prefer an upright then I'm also listing the Vax Air 3 we got her next, again without success.. I'm pleased to say she agreed to having a home help!