Hardly used and in great nick. We got this for my fiercely independent 89 year old mother as she insisted on being able to do her own hoovering. If you prefer a cylinder vacuum then I'm also listing the Vax Pulse we got her first and which she eventually agreed that walking with a stick made that difficult to use. So this 'steerable' one was the next try. It's a great vacuum but so powerfull that, again, the stick made it all too much. It comes with two clip-on multi-purpose tools which attach to the hose once the 'sook' end is removed from the lower nozzle. And the solution for my mother? I'm pleased to say she agreed to having a home help!